Mastering Work Intake 1st Edition

Struggling to tame a flood of project requests and ad-hoc work? Mastering Work Intake, 1st Edition by Thomas Cagley is a practical guide for leaders and teams who want to turn chaotic intake into a predictable, value-driven pipeline.

This concise, action-oriented book lays out proven approaches to designing and operating an effective work intake process. Cagley combines clear frameworks with real-world examples so you can assess intake maturity, set prioritization rules, and establish governance that reduces rework and accelerates delivery. Whether you lead IT, product management, PMO, or operations, you’ll find strategies to align requests with strategic goals and optimize capacity across distributed teams.

Why this book matters: it moves beyond theory to show how small, disciplined changes—intake gates, standardized templates, stakeholder agreements—produce measurable improvements in throughput, decision speed, and ROI. Readers in North America, Europe, Asia, and beyond will appreciate the adaptable methods that fit organizations of any size or sector.

Practical, readable, and immediately applicable, Mastering Work Intake equips you to stop firefighting and start managing demand with confidence. If you’re ready to prioritize better, reduce wasted effort, and deliver more value, this first edition is a must-have resource.

Order your copy today from major retailers or your preferred bookstore and begin transforming how your organization accepts, evaluates, and executes incoming work.

Note: eBooks do not include supplementary materials such as CDs, access codes, etc.