Medical and Healthcare Interactions 1st Edition

Medical and Healthcare Interactions, 1st Edition by Sara Keel is a compelling, practical guide for anyone working in clinical environments who wants to communicate with confidence and compassion. Clear, authoritative and grounded in contemporary practice, this book draws attention to the moments that define patient care—every conversation, consultation and handover.

Inside, readers will find evidence-informed strategies for building rapport, eliciting patient narratives, managing difficult conversations and collaborating across multidisciplinary teams. Sara Keel translates theory into usable techniques: structured questioning, active listening, non-verbal cues and culturally sensitive approaches that improve safety, adherence and patient satisfaction. Realistic scenarios and reflective prompts help you apply lessons directly to ward rounds, outpatient clinics and community settings.

Designed for healthcare students, clinicians and team leaders in the UK and international contexts, this edition supports professional development, communication training and everyday clinical excellence. Whether you’re preparing for assessments, supervising trainees or seeking to strengthen patient-centred practice, the book focuses on outcomes—clearer information exchange, reduced misunderstandings and stronger therapeutic relationships.

Readable, practical and professionally presented, Medical and Healthcare Interactions stands out as an essential resource for improving the quality of care through better communication. Enhance your clinical impact: add this authoritative guide by Sara Keel to your library and start transforming conversations into safer, more effective care today.

Note: eBooks do not include supplementary materials such as CDs, access codes, etc.